starbucks

本文为转贴

我现在在星八克打工. 我是certified starbucks barista!
现在来给大家讲讲星八克咖啡的知识,成功秘诀和我的星八克故事


Starbucks Drink Call Name : 按照顺序:

+ Quant (1) 数量

+ for here/to go (to go) 店里喝还是带走

+ hot/ice (hot) 冷饮/热饮

+ decaf/caf (caf) 含不含咖啡因

+ shots (according to the drink and size) ESPRESSO的剂量

+ cup size (mainly 4 sizes: short, tall, grande, venti) 杯子大小

+ syrup (now non-fat syrups are now available!) 味道(香草,柠檬,巧克力...)

+ milk (2%) (1%, soy milk, skim milk) 牛奶

+ custom (none) (Xhot, Xice, -Foam, ...) 个人要求

+ drink Name (e.g. Mocha, Latte, Cappcino, Macchiato, Americano, Misto, Tazo )咖啡名称

call name. e.g.举例:

hi, i want a decaf triple shots grande peppermint soy milk caramel skinny espresso Macchiato

怎么样, 很有意思吧. 星八克就是用这样的咖啡文化来吸引一个有一个的回头顾客的. 比如,他的SIZE就不用LARGE, SMALL.他选择意大利语的词. 星八克讲究喝咖啡要要喝的PROFESSIONAL.

另外的一个特色就是,每个顾客都可以点他/她自己的咖啡.想要都个性就有多个性.通过上面的名字,你可以点世界上只有你会喝的咖啡. 这个叫customization. 这也是个趋势.星八克的每个barista都可以向你保证,只要你说的出来,我门就能做的出来.如果你去其他的咖啡点,你能点你要想的温度吗?星八克可以做任何温度的咖啡.只要你说到,我们就会给你做出来.


有一次,一个顾客点了一杯:
extra shot Grande peppermint 1% 120 degree no whipped cream caramel macchiato
我几次焦糖没撒漂亮,那位小姐说:"well, it's not what i expect... but it's ok i'll take it." 我说:"oh i am sorry miss, i will definitely make it again" 我把刚做好的那杯倒掉. 再做了一边. 她尝了还是觉得不够好.于是我又做了2边. 最后,她终于开心的接受我做的第5杯.
caramel macchiato
当然,这是个极端的例子,因为我们的点一直都有很多人.但是这个例子正说明了星八克的文化:我们做世界上最好的咖啡.因为这件事,我没被批评,还被店长表扬了.

我接受训练的那些日子,每天要喝几十杯咖啡.自己做了喝,再和老师做的.对比后,倒掉,重新做.虽然是浪费.但是就是这样的训练才让每位BARISTA都优秀.

我自己最喜欢喝的是:
hot --> grande soy milk chai tea latte plus two espresso shots
cold --> iced grande easy ice half passion half green tea lemonade

再贴个我自己学习总结的recipe...

Hot drink
Latte (L) Breve (half milk, half crème)
s/milk + syrup + espresso + foam (a little on top)

Cappuccino (C)
Syrup (2345) + Espresso (1122) + S/Milk 50% + Foam (50)

Mocha (M)
s/milk + Mocha sauce (2345) + espresso + w/cream

White Chocolate Mocha (WM)

Americano (A) Misto (half milk half water)
Espresso (1234) + hot water + lid

Caramel Macchiato (CM)
Syrup Vanilla (1234) + Steamed milk + foam + espresso (1122) + caramel net top

Tazo Chai Tea Latte (CH)
Chai (2345) + hot water + s/milk + foam

Espresso Macchiato (EM)
Espresso (1122) + foam

Hot Chocolate (HC)
Mocha sauce (2345) + syrup vanilla (1112) + s/milk + w/crème

Steamed Apple Juice (SAJ)
Caramel Apple Juice (CAS)
Vanilla Crème
Vanilla + s/milk + w/crème

Iced coffee drink
Iced coffee Latte (L)
Syrup (346) + milk + E (123) + ice
Iced coffee Mocha (M)
Mocha sauce + E + milk + ice + W/crème
Iced Americano (A)
Water + E + ice
Iced Caramel Macchiato (CM)
Syrup + milk + ice + espresso +caramel top
Iced Chai Tea Latte (CH)
Chai (346) + milk + ice

Iced Tea
　　passion tea
　　balck tea
　　green tea

Blended Beverage
Coffee Frappucino (CF)
Coffee Vanilla (CVF)
Caramel (CRF)
Espresso (EF)
ｊａｖａ Chip (JCF)
Mocha (MF)
Light (…+L)
Frappucino Crème
Strawberries & crème (STCF)
Vanilla Bean (VBF)
Tazo Chai Crème (CHCF)
Green Tea (GTF)
Light (…+L)
Tazo Shaken Iced Tea
Iced Black Tea (BT)
Iced passion Tea (PT)
Iced Green Tea (GT)
… Tea Lemonade (…TL)

Cup Marking Key
Decaf (default: caffeinated)
X
1/2
Shots
1,2,3,4 (except default shots)
Cup
Short
Tall
Grande
Venti
Syrups (2345) (default: none)
A: almond
CL: Caramel
V: Vanilla
P: peppermint
R: Raspberry
TN: Toffee nut
Milk (default: 2%)
B: Breve (half crème + half milk)
N: nonfat
O: organic
WC: whipped crème
%: 1%
Custom
CR: Caramel
(X)D: Dry (more foam)
F: Foamy
XH: extra hot
K: kid
Lt: light
PT: passion tea
W: wet
X: extra
Drink
E: Espresso (1122)
A: Americano (1234)
C: Cappuccino
L: Latte
M: Mocha
SM: steamed milk
BC: Brewed coffee
GT: Green tea
T: Tazo tea